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Frequently Asked Questions

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  • General FAQs
    • Is a Blue Reserve bottleless water cooler really better than a bottled water cooler?
      Absolutely! With a bottleless filtered water cooler, you can save money, go green, conserve space, and enjoy an unlimited supply of pure bottleless water. Tempting? Try it risk free!
    • What about our existing contract with our current office water delivery service?
      Not to worry. Once you decide upgrade to a bottleless filtered water cooler, Blue Reserve will help break the contract for you.
    • How do I quantify my savings?
      Blue Reserve's low monthly bottleless water cooler pricing is all inclusive and will significantly cut your costs. Not only is our bottleless water cooler less expensive than ordering 5-gallon water jugs, but you will also eliminate the costs of transporting, storing, and managing bottled water. It adds up fast. To get some hard numbers, try our cost calculator.
    • How do I pay my bill?
      Payment is simple. We will send you an electronic invoice monthly or quarterly (your choice). You can pay for your bottleless water cooler directly online with a credit card, over the phone, or by writing a check.
    • Does Blue Reserve provide drinking water service to homes as well as offices?
      Yes! Our bottleless water coolers can meet your drinking needs. We offer under-the-sink filtration systems, counter top, filtered water coolers, and floor model filtered water coolers that will provide pure hot and cold drinking water without having to store and pay for bottled water. We can customize the purification system to provide pure drinking water regardless of your current water quality. We offer free trials and quotes on all of our bottleless water cooler models. Contact us to learn more. 
    • What happens if there is a problem with the bottleless water cooler?
      Our bottle-less filtered water coolers remain under a lifetime warranty. If there is ever a problem with the bottleless water cooler, we will replace it free of charge. Just give us a call.
  • Installation FAQs
    • How does installation work?
      The short answer is that our certified plumber will invisibly connect your bottleless water cooler to the nearest cold water line in your building (typically under the nearest sink). It is as simple as installing an ice maker or an automatic coffee brewer! Once set up, water will pass through a multi-stage filtration system before being held in a stainless steel basin, inside the bottleless water cooler. With our trained and certified plumbers, we will assess your location and can generally place the bottleless water cooler anywhere in your building, regardless of water source proximity. To learn the details of installing a bottleless water cooler, visit our installation page.
    • How close does a water source need to be to install a bottleless water cooler?
      No need to worry if the cooler is not near a water source! Blue Reserve has placed bottleless water coolers up to 500 feet away from the nearest water source.
    • How long does it take to install a bottleless water cooler?
      Installation typically takes under one hour.
    • I am worried about leaks and flooding in my office. What preventative measures do you have?
      There are several safe guards in place to protect against leaks in our bottleless water coolers. Firstly, our bottleless water coolers hook up to the building's water line after a shut off valve, the same way you would hook up an ice maker or coffee brewer. If necessary, this valve can be manually shut off, immediately stopping the flow of water from our bottleless water coolers. Secondly, our bottleless water coolers have additional shutoff valves located where the water supply connects to the cooler, so that water can be turned off at the point of use. Thirdly, each bottleless water cooler contains a double mechanical, back up float system. If a leak was to occur, the floats would rise and trigger an instantaneous shut off of the water. Finally, Blue Reserve uses only the highest grade, independently certified water lines in our installation, build to withstand up to 230 psi. The standard water pressure in most office building does not exceed 80 psi. A leak has never occurred.
    • With your bottleless water cooler, will our municipal water bill increase?
      Most municipal water costs about 1 penny for 4 gallons. So, if you typically drink 8 five-gallon bottles per month, your municipal water bill will rise about 10 cents with a bottleless water cooler.
  • Water Purification FAQs
    • Are your bottleless water coolers and filters certified?
      Yes! Our bottleless water coolers are UL, CSA, and CE certified, and our water filters hold an NSF certification.
    • What is special about your 9-Stage water purification system?
      Blue Reserve is proud to offer an industry leading nine-stage purification system for our filtered water coolers. The purification technology is designed to optimize health and hydration, offering pure drinking water that surpasses the quality of bottled water delivery service. For example, bottled water purification is equivalent to only our first three stages. After our first three stages, which removes all the harmful chemicals and heavy metals from your water, our unique polishing and refining stages infuse antioxidants, minerals, and balance the PH. We perform ongoing testing on our water quality and guarantee 100% satisfaction. We want you to try our water and compare it directly to bottled water quality. Sign up for a FREE, no-obligation trial, and experience the difference first hand. 
    • Will your purification system treat non-potable water?
      Unfortunately not, our filters are only certified to purify potable water for our bottleless water coolers.
    • How often do we have to change the filters?
      You don't-we do! Our bottleless water cooler service includes free routine filter changes. The filters are commercial grade, certified to purify 1,250 gallons of water, and changed typically every 6-12 months depending on usage.
    • What is the problem with a bottled water cooler and my office water delivery service?
      There are four major concerns with a bottled water cooler and a traditional office water delivery service. 
      1. Health- First, it is unknown how long those 5-gallon jugs of water sit in storage before being delivered to your office – days, weeks, months? During this time, chemicals, such as BPA, can leach out of the plastic and into the water you are drinking. Second, dirt, dust and airborne pathogens, can easily enter the bottled water coolers through the large opening in the top of the cooler. When is the last time you cleaned that reservoir where the neck of the 5 gallon bottle sits? Do you always sanitize your hands before changing the bottle?
      2. Price- When you sign up for office water delivery service, you are paying a transportation premium for the delivery of your drinking water to your office. Our filtered water coolers purify your drinking water at point of consumption, eliminating the cost of the water delivery service. Our filtered bottleless water coolers compared to traditional drinking water delivery service are a much more economical solution to providing your office or home with pure hot and cold drinking water. 
      3. Environmental Waste- Office bottled water delivery service is an incredibly wasteful industry. Last year alone, the production of bottled water required 17 million barrels of oil – enough to fuel 1 million cars for a year. Furthermore, it requires 3 times as much water to make the bottle as it does to fill it...Learn more here
      4. Office Efficiency- A bottled water cooler clogs up the office. Managing the bottled water office delivery service takes time, storing the 5 gallon bottled water jugs claims valuable office space, and changing the 5 gallon jug in the bottled water cooler is a hassle and potentially dangerous. 
    • Where does Blue Reserve offer office and home bottleless water cooler service to?
      Blue Reserve's administrative offices are based in Portland Maine, Seabrook New Hampshire, and Stoneham Massachusetts: we provide bottleless water cooler service to office locations and homes throughout New England. Our bottleless water cooler service area includes, but is not limited to,  Portland Maine, Lewiston Maine, Bangor Maine, South Portland Maine, Auburn Maine, Brunswick Maine, Biddeford Maine, Sanford Maine, Scarborough Maine, Augusta Maine, Saco Maine, Windham Maine, Westbrook Maine, Waterville Maine, Gorham Maine, Kennebunk Maine, Falmouth Maine, Yarmouth, Maine, Berlin New Hampshire, Claremont New Hampshire, Concord New Hampshire, Franklin New Hampshire, Keene New Hampshire, Laconia New Hampshire, Manchester New Hampshire, Nashua New Hampshire, Portsmouth New Hampshire, Dover New Hampshire, Boston Massachusetts, Worcester Massachusetts, Springfield Massachusetts, Cambridge Massachusetts, Woburn Massachusetts, Somerville Massachusetts, Medford Massachusetts, Waltham Massachusetts, Burlington Massachusetts, Plymouth Massachusetts, Revere Massachusetts, Lexington Massachusetts, Downtown Boston Massachusetts, Lynn Massachusetts, Beverly Massachusetts, Danvers Massachusetts, Bedford Massachusetts, Quincy Massachusetts, Providence Rhode Island, Albany New York, Hartford Connecticut, New Haven Connecticut, and nationwide across continental United States. Contact us today to learn more about our office bottleless water cooler service or our home water filtration service. 

Still have unanswered questions? We would be happy to hear from you. Please contact us and one of our representatives will get back to you shortly.